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Smart Issue View for Confluence offers two macros that fits fit different uses cases. The below table highlights the most important differences in between them in comparison to the built-in macro offered by Atlassian:

Built-in

Smart box

Smart inline

Configurable

Available in

Built-in

Jira

Full

Paid version

Full and LITE versions

Paid version and Free version

Editor shortcut

/j

/jj or /smart

/ii

Fields presented

default, can’t be changed

configurable

configurable

Issues opens in…

new Jira window

quick-edit dialog

new Jira window

Issues refreshes automatically?

no

yes

no

Loading time

fast

moderate

super-fast

Fits table-cell

yes

box: yes

inline: no

yes

InAn in-depth description of all three options is to be found below.

Built-in Macro

Well-known built-in Jira macro is available under /j shortcut. It comes with link and card layouts:

...

The built-in macro is fast and and works nice in tables (in link layout).

Unfortunately, you are limited to the default set of fields. If you wish to change the issue, you have to open a new Jira window, do the changes, go back to Confluence, and refresh the page to see the updates.

...

Smart Issue View available under /jj shortcut comes do to solve the built-in macro limitations. It comes with inline and box layouts:

...

Smart Issue View offers full control over the fields displayed, including custom fields and complex fields such as labels or description. On top of that this macro gives an access to a quick-edit dialog that allows you to edit the issue without leaving the Confluence page.

This power comes with limitations: Smart Issue View is noticeably slower than the built-in macro. Additionally, it doesn’t fit nicely in table - cells.

Configurable Issue View

...

The disadvantage of this macro is missing quick-edit dialog. All the issues opens open in Jira the same way the built-in macro.

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